Wheel Buld: Lightweight Spokes

Tyre: 28"×1.5 Puncture Resistant

Frame: Aluminium Frame

Bell: Premium Aluminium

Suspension: Front Mechanical

Seat: Selle Royal Freeway Comfort

Mudguards: Front and Rear

Carrier Tray: MIK Adjustable System

Motor: Ananda 250W Hub e-Drive (50 Nm Torque)

Battery: Samsung 36V 13Ah Cell (Removable Battery)

Sensor: Ananda Torque Sensor

Controller: Ananda CAN Protocol System

LCD Display: IPS HD Colour Display with Bluetooth & Phone app

Lights: LED Front and Rear Interactive

Charger: 36V 2A Fast Charge

Gears: Shimano Altus SL-M315 8 Speed

Derailleur: Shimano Altus RD-M310

Brakes: Tektro HD-M280 Hydraulic Disc

Crankset: Prowheel

Chain: KMC

Top Speed: 25 km/h (15.5 mph)

Range: Up to 80 km

Pedal Assist Levels: 1-5 Levels

E-Bike Weight: 21 kg, fully assembled

Max Weight (Rider + Luggage): 115 kg

Max Rear Carrier Weight: 25 kg

Dimensions: 181 x 16 x 94 cm (L x W x H)

Suitable Rider Height: 5' 3'' - 6' 5''

Overall Length: 181 cm

Frame Width: 16 cm

Overall Height: 94 cm

Handlebar Width: 70 cm

Adjustable Seat Height: 84–105 cm

Adjustable Handlebar Height: 94–114 cm

Recommended Rider Height: 160–196 cm (5'3"–6'5")

Riding Reach: 69 cm

Distance from the seat position to the handlebars.

Step-Over Height: 75 cm

Height from the ground to the top of the frame where the rider steps over.

Yes. The Hygge Lossø is equipped with a 250W motor and provides pedal assistance up to 25km/h (15.5mph), meeting UK and EU EAPC requirements. It is also UKCA and CE certified.

Yes. Hygge Bikes offers several flexible ways to spread the cost of your e-bike. At checkout, you can choose PayPal Pay Later or Klarna Pay Later, both offering interest-free payment options subject to eligibility. We also offer 0% APR finance through Novuna Personal Finance, with flexible repayment terms of up to 10 months. Full information on finance options, eligibility, and repayment plans can be found in our Novuna Finance & Instalments section.

The Hygge Lossø includes a comprehensive warranty against manufacturing defects and faulty components under normal use. Coverage includes the battery, motor, electrical components, brake defects, and accessories, with 3 years of coverage on the frame and 1 year on the e-bike and components. For full terms and conditions, visit our Warranty Coverage page: https://www.hyggebikes.com/pages/warranty-coverage

To make a warranty claim, please contact support@hyggebikes.com with details of the issue. Our team will review your claim and advise on the next steps.

Hygge Bikes has a nationwide network of service partners, including Decathlon stores across the UK. You can find your nearest service location using our Service Partner Locator.

If you purchased your bike through one of our authorised dealers, you may also be able to arrange warranty support directly through that dealer.

For warranty-related repairs, we recommend contacting our support team first before visiting a service partner.

Yes. We encourage riders to book a test ride before purchasing so they can experience the comfort, handling, and performance of the Hygge Lossø in person. You can book a free test ride at selected Hygge locations and partner retailers through our Test Ride page: https://www.hyggebikes.com/pages/test-rides

The Hygge Lossø arrives mostly assembled and ready to ride. You'll only need to complete a few simple final steps before your first ride.

The Lossø is designed specifically for urban commuting and everyday riding. It combines a full-size commuter frame, comfort-focused geometry, torque sensor technology, Shimano 8-speed gearing, and a lightweight 21kg build to create a smooth and practical riding experience for daily journeys.

The Hygge Lossø offers a range of up to 80km (50 miles), depending on rider weight, terrain, weather conditions, assistance level, and riding style.

Yes. The Hygge
Lossø is compatible with a range of accessories, including child seats and baskets. Child seats can be fitted to compatible rear MIK carrier racks, while front and rear baskets are available to help carry shopping, commuting essentials, and everyday items.

You can explore our Front Basket and Rear Basket accessories for additional carrying capacity. Please check compatibility requirements before installing any child seat or accessory.

Yes. The Lossø is designed with commuter comfort in mind, featuring an upright riding position, ergonomic geometry, puncture-resistant tyres, and responsive pedal assistance to help make longer journeys more enjoyable.

Hygge e-bikes do not come with a throttle as standard, but they are throttle compatible. To purchase a compatible throttle, please contact our support team with your order number and we will be happy to assist you.

Yes. The Hygge Lossø is designed for everyday commuting, combining a comfortable riding position, responsive torque sensor technology, Shimano gearing, hydraulic disc brakes, and up to 80km of range. It is built to make daily journeys efficient, comfortable, and enjoyable.

The Lossø and Lossø Step share the same motor, battery, range, torque sensor technology, brakes, and overall performance. The main difference is the frame: the Lossø has a traditional crossbar frame, while the Lossø Step features a lower step-through frame for easier mounting and dismounting.

The Hygge Lossø uses a torque sensor that adjusts motor assistance based on your pedalling effort. This helps deliver smooth, responsive power and a more intuitive riding experience, making it ideal for daily commuting and longer rides.